behind the curtains

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I’m blown away by the fantastic artwork created by our very own Kat for our Behind the Curtains preview of how we process orders. Given our recent burst of orders, I thought it would be great to explain how we run our shop so customers feel more connected to our studio and our order process.

I knew Kat would do a great job capturing our system, but the level of detail throughout the whole thing is incredible. She included the smallest details like my marble desk, Susie’s jewelry cart and tools, even Melissa’s squirrel bag filled with orders (we named her bag’s squirrel, Charles) made it in the illustrations.

I am so lucky to work with such talented and fantastic people.

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  1. Jill

    This is SO adorable! I hope you put this on the JessLC site as well (duh! I’m sure you will!) – you are so right, what a fun way for your customer to feel connected to your business in a new way!

  2. Kelly P

    The drawings are delightful! What a great way to relate to your clients what they can expect from the order process.

  3. I love this idea! I’d like to do a similar “process description” someday of the e-decorating. Maybe in video form. But it is a great way to connect more with your customer.

  4. so cute!!
    can we have a similar one about how your jewelry is made, a little graphic sneak peak?

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